🚚 Shipping & Delivery
We aim to provide reliable delivery and a smooth shopping experience for every customer.
🌍 Shipping Areas
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇯🇵 Japan
- 🇩🇪 Germany
- 🇫🇷 France
Orders from countries outside this list are not supported at this time.
🇺🇸 Shipping Cost (United States)
- ✔️ Free shipping on most U.S. orders
- ✔️ Some items may include a small shipping fee
- ✔️ Any applicable shipping cost is clearly shown before checkout
- ✔️ No hidden fees or surprise charges
🌍 International Shipping Cost
- Shipping fees may apply to international orders
- All applicable costs are displayed clearly at checkout
⏳ Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Processing time does not include shipping time.
📦 Estimated Shipping Time
Shipping times may vary depending on destination, carrier operations, customs procedures, and seasonal demand.
- United States: 10–20 business days
- Canada, United Kingdom, Australia: 10–20 business days
- Japan, Germany, France: 10–20 business days
Most orders arrive within the estimated timeframe shown at checkout.
⏱ Maximum Delivery Time
In rare cases, delivery may take up to 20 business days due to customs inspections,
carrier delays, weather conditions, or peak-season shipping volume.
🔍 Tracking Information
Once your order ships, a tracking number will be sent via email.
Please allow 24–72 hours for tracking updates to appear after shipment.
For logistical reasons, items in the same order may arrive in separate packages.
📩 Questions or Support
If you have any questions regarding shipping or your order, please contact us.
Our support team is always happy to help.
Really happy about this purchase. It is real fur, and warm. I give it only 4 stars because it’s a bit too big.
Excellent product, great color, super fast shipping.
I am very satisfied, the hat is exactly as pictured, smells very pleasant and is fluffy. I immediately reordered it in 2 colors.
Love it, beautiful and super well made.
The packaging wasn't great. But the hat is in excellent condition. It's too big for my head - I need to tighten it at the back with a drawstring.
Like it
The hat is very pretty. It fits well with an invisible inner elastic. Inside, it's sewn with non-itchy wool. I will buy another one in a different color. Very happy with my purchase.
Beautiful genuine fur so finely and beautifully crafted ❤️
Magnificent. Many heartfelt thanks to the seller.
Real fur
Super cute real fur hat
Very furry , beautiful product
Beautiful and super fast delivery! Real fur!
super hat, completely natural
It's prettier than I thought.
I now have this hat in four colours in total and have found these to be well made, beautiful to look at and the perfect warmth for me. highly recommend this store and products.
I am thrilled, if I could give 10 stars I would gladly give them.
Superb, looks exactly like the photo. Moreover, the packaging is perfect because the pouch contains air so that the hat doesn't get crushed... perfect.
Magnificent hat
Real fur hat, warm and looks like a million bucks... recommend
The hat looks very good, the fur is soft and not wrinkled, the only thing is that I ordered black and gray but asked them to send me just black, to which the seller said okay, yet this black and gray one arrived, so I don't know if they misunderstood me or what. Besides that, the hat is nice ❤️ the photos don't really show how pretty it is.
Super nice, I appreciate it a lot.
Excellent hat The seller shipped quickly! Thank you!
Simply gorgeous!
Beautiful winter hat, very light on the head, soft fur. I bought white and gray. The product matches the description.