🚚 Shipping & Delivery
We aim to provide reliable delivery and a smooth shopping experience for every customer.
🌍 Shipping Areas
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇯🇵 Japan
- 🇩🇪 Germany
- 🇫🇷 France
Orders from countries outside this list are not supported at this time.
🇺🇸 Shipping Cost (United States)
- ✔️ Free shipping on most U.S. orders
- ✔️ Some items may include a small shipping fee
- ✔️ Any applicable shipping cost is clearly shown before checkout
- ✔️ No hidden fees or surprise charges
🌍 International Shipping Cost
- Shipping fees may apply to international orders
- All applicable costs are displayed clearly at checkout
⏳ Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Processing time does not include shipping time.
📦 Estimated Shipping Time
Shipping times may vary depending on destination, carrier operations, customs procedures, and seasonal demand.
- United States: 10–20 business days
- Canada, United Kingdom, Australia: 10–20 business days
- Japan, Germany, France: 10–20 business days
Most orders arrive within the estimated timeframe shown at checkout.
⏱ Maximum Delivery Time
In rare cases, delivery may take up to 20 business days due to customs inspections,
carrier delays, weather conditions, or peak-season shipping volume.
🔍 Tracking Information
Once your order ships, a tracking number will be sent via email.
Please allow 24–72 hours for tracking updates to appear after shipment.
For logistical reasons, items in the same order may arrive in separate packages.
📩 Questions or Support
If you have any questions regarding shipping or your order, please contact us.
Our support team is always happy to help.
Very satisfied with the hat which is very pretty and keeps warm. The delivery was very fast, I received it in 4 days. Those who want to order, don't hesitate, I recommend it. And thank you to the seller.
I was scared that it doesn’t fit but it fit perfectly and it’s comfortable
more beautiful than in the photo for the price, super nice
It arrived very quickly. Although it sheds a lot of hair, I liked the product.
Everything is as shown in the picture, the color matches, and it holds up well.
Came in a combined package. I ordered two types and liked both very much. The fur is fluffy. Fits perfectly, my head circumference is 55cm. Hat size 62cm / height 10cm. Covers half of the ear, which suits me . Thank you to the store for selling a good product without deception.
Perfect for the cold, as well as elegant. Fits well for various head sizes.
Matches the description and photo. The fur is slightly wrinkled, hoping it will straighten out.
Very beautiful and modern.
Stunning
I like the material but it is a bit too big. I am satisfied overall given the price. I am thinking of buying the white one.
Fluffy hat
Good product, soft and made of good material.
They are wonderful, I recommend them. A nice gift. Thanks to the seller, though, the items are just as seen in the photo.
I'm enjoying it so muchhhhh.
I love this hat! It so cute!
So nice and fluffy hat for winter. Perfect size too
Very comfortable, exactly as in the photo.
Great!
The hat looks great. I recommend it! Thank you to the seller.
Very pretty for the price, I recommend it.
I am super happy, it's very nice that it is here.
Soft and well-made. It's a little big on me, but it doesn't fall off.
Super fluffy! People at the company called me a bandit.
As pictured. Perfect hat arrived fast. I never communicated w the seller bc i didn’t needed to. Ty dear seller for the goods