🚚 Shipping & Delivery
We aim to provide reliable delivery and a smooth shopping experience for every customer.
🌍 Shipping Areas
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇯🇵 Japan
- 🇩🇪 Germany
- 🇫🇷 France
Orders from countries outside this list are not supported at this time.
🇺🇸 Shipping Cost (United States)
- ✔️ Free shipping on most U.S. orders
- ✔️ Some items may include a small shipping fee
- ✔️ Any applicable shipping cost is clearly shown before checkout
- ✔️ No hidden fees or surprise charges
🌍 International Shipping Cost
- Shipping fees may apply to international orders
- All applicable costs are displayed clearly at checkout
⏳ Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Processing time does not include shipping time.
📦 Estimated Shipping Time
Shipping times may vary depending on destination, carrier operations, customs procedures, and seasonal demand.
- United States: 10–20 business days
- Canada, United Kingdom, Australia: 10–20 business days
- Japan, Germany, France: 10–20 business days
Most orders arrive within the estimated timeframe shown at checkout.
⏱ Maximum Delivery Time
In rare cases, delivery may take up to 20 business days due to customs inspections,
carrier delays, weather conditions, or peak-season shipping volume.
🔍 Tracking Information
Once your order ships, a tracking number will be sent via email.
Please allow 24–72 hours for tracking updates to appear after shipment.
For logistical reasons, items in the same order may arrive in separate packages.
📩 Questions or Support
If you have any questions regarding shipping or your order, please contact us.
Our support team is always happy to help.
I am super happy, it's very nice that it is here.
Soft and well-made. It's a little big on me, but it doesn't fall off.
Super fluffy! People at the company called me a bandit.
As pictured. Perfect hat arrived fast. I never communicated w the seller bc i didn’t needed to. Ty dear seller for the goods
Looks nice. Took both white and black.
Beautiful color. Fits well.
Beautiful and warm, but too big on the head, oh well, arrived in Kyiv in three weeks.
The fur in the hat is good. Considering the price, I liked the product.
Highly recommended~ No shedding at all.
Beautiful hat fits well
The hat is fluffy, soft, and unlined. A bit too big, but it looks very nice. Thank you to the seller ♥️
Gorgeous! Exactly like in the photo!
cool hat! It's a bit big for me, but it looks great.
For such money, everything is perfect.
Perfect
It's very nice and keeps you very warm. I recommend it.
I like this hat. This is already the second one I ordered. Thank you to the seller.
The hat is beautiful and exactly the same as in the photo. It fits perfectly and matches the head size.
Beautiful hat. I like it. Recommend it
Very big
Amazing!!! Long and shiny hair, looks like real fur, very satisfied.
I really liked the hat
very beautiful and very soft
Very cute and soft- i am a medium size head and it fits well
Just like pictures. Nice fur. Fits larger heads too