🚚 Shipping & Delivery
We aim to provide reliable delivery and a smooth shopping experience for every customer.
🌍 Shipping Areas
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇯🇵 Japan
- 🇩🇪 Germany
- 🇫🇷 France
Orders from countries outside this list are not supported at this time.
🇺🇸 Shipping Cost (United States)
- ✔️ Free shipping on most U.S. orders
- ✔️ Some items may include a small shipping fee
- ✔️ Any applicable shipping cost is clearly shown before checkout
- ✔️ No hidden fees or surprise charges
🌍 International Shipping Cost
- Shipping fees may apply to international orders
- All applicable costs are displayed clearly at checkout
⏳ Order Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Processing time does not include shipping time.
📦 Estimated Shipping Time
Shipping times may vary depending on destination, carrier operations, customs procedures, and seasonal demand.
- United States: 10–20 business days
- Canada, United Kingdom, Australia: 10–20 business days
- Japan, Germany, France: 10–20 business days
Most orders arrive within the estimated timeframe shown at checkout.
⏱ Maximum Delivery Time
In rare cases, delivery may take up to 20 business days due to customs inspections,
carrier delays, weather conditions, or peak-season shipping volume.
🔍 Tracking Information
Once your order ships, a tracking number will be sent via email.
Please allow 24–72 hours for tracking updates to appear after shipment.
For logistical reasons, items in the same order may arrive in separate packages.
📩 Questions or Support
If you have any questions regarding shipping or your order, please contact us.
Our support team is always happy to help.
It's pretty. I'll wear it coolly this summer. Highly recommended~~
Gorgeous shoes
beautiful!!! arrived early.
I like it.
May your business prosper
It's pretty! It fits well, but it's slightly loose! Please note~
Arrived in time i needed and the size is perfect
Nice, comfortable, but the buckle does not come sewn to the strap.
My instep is narrow and it hurts.
I usually wear size 35, but since the straps are adjustable, I went for size 36 (sometimes shoe sizes run small). It's a bit big though. Even though I adjusted the straps, it's still a little wobbly. Ha. Just. So. Beautiful. I decided on this one for this summerㅠㅠ
They look just like they are stated, they are super comfy and really cute!! I’m glad they have the strap because they do fit me slightly big but still can wear them out
The shoes are pretty. The soles are a bit thin, but there's some cushioning so they're wearable. I'll wear them well^^